Terms and Conditions

LAST MODIFIED: January 2025

  1. INTRODUCTION

    Welcome to Karst Retreats. By using our website and booking our retreats, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any bookings. If you do not agree to these terms and conditions, please refrain from using our services.

  2. BOOKING AND PAYMENT

    • Booking Confirmation: To confirm your reservation, a non-refundable deposit of$500 of the total retreat cost per person is required at the time of booking. The remaining balance must be paid in full 60 days before the retreat start date.

    • Payment Methods: We accept payments via credit card, Venmo, Affirm, bank transfer.

    • Payment Plan: We accept full payment up front, split payment, or monthly payments.

    • Late Payments: Failure to pay the remaining balance by the due date may result in the cancellation of your booking and forfeiture of your payments made.

  3. CANCELLATION AND REFUND POLICY

    • Cancellation by Participant: Cancellations made by participant make any payments made non-refundable. You can opt to have someone take your place to incur the payments made.

    • Cancellation by Karst Retreats: In the unlikely event that we need to cancel a retreat, you will receive a credit of all amounts paid, including the deposit. We are not responsible for any additional expenses incurred by participants (e.g., airfare, travel insurance). We will do everything in our power to reschedule your date.

    • Changes to Booking: If you need to make changes to your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional fees.

  4. TRAVEL AND HEALTH INSURANCE

    We strongly recommend that all participants purchase comprehensive travel and health insurance that covers trip cancellations, medical expenses, and personal belongings. Karst Retreats is not responsible for any losses, injuries, or illnesses that may occur during the retreat. Travel insurance is typically less than $100 and can cover the cost of any changes to your travel itinerary.

  5. PARTICIPANT RESPONSIBILITIES

    • Travel Documents: Participants are responsible for obtaining and carrying all necessary travel documents, including passports, visas, and any required vaccinations.

    • Behavior: Participants are expected to conduct themselves in a respectful and considerate manner. Karst Retreats reserves the right to remove any participant from the retreat if their behavior is deemed disruptive or harmful to the group.

    • Health and Safety: Participants must inform us of any pre-existing medical conditions or dietary restrictions at the time of booking. We will do our best to accommodate your needs but cannot guarantee that all requests will be met.

  6. LIMITATION OF LIABILITY

    Karst Retreats shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services, even if we have been advised of the possibility of such damages. Our liability to participants for any claims arising out of or relating to the retreat shall be limited to the amount paid by the participant for the retreat.

  7. CHANGES TO ITINERARY

    We reserve the right to make changes to the retreat itinerary if necessary due to unforeseen circumstances (e.g., weather conditions, natural disasters, political instability). We will make every effort to provide equivalent or similar accommodations and activities.

  8. INTELLECTUAL PROPERTY

    All content on our website and promotional materials, including text, graphics, logos, images, and videos, is the property of Karst Retreats and is protected by copyright and trademark laws. Unauthorized use of our intellectual property is strictly prohibited.

  9. GOVERNING LAW

    These terms and conditions shall be governed by and construed in accordance with the laws of The United States and the State of Florida. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of The United States and the State of Florida.

  10. CONTACT INFORMATION

    If you have any questions or concerns about these terms and conditions, please contact us at:

    • Email: hello@christinakarst.com